Support at Home Program
The Support at Home Program, commenced on 1 November 2025, replacing Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. Support at Home is made up of ongoing services and short-term supporting pathways.
Support at Home Services (ongoing services)
Support at Home offers a wide range of support so you can continue to live well at home. Based on your aged care assessment and eligibility, you will have access to an approved list of services. You will be supported to choose the mix of services you can access within your budget.
This program aims to provide people over the aged of 65 (50 years and over for Aboriginal and Torres Strait Islander people) with needs-based support to help them remain in their homes longer, with a defined services list across three categories:
This includes support for:
Under the Support at Home program, you can request to change the mix of services you access from the approved list at any time with your provider, who will support you to make sure the services you receive meet your needs.
Support at Home will have 8 ongoing service classifications, which represent the level of funding available based on your assessed needs. Each ongoing service classification will have a quarterly budget for you to access services. You can request a re-assessment if your needs change.
Three short-term service classifications are also available. When you are assessed for aged care, your assessor will determine if you are eligible for the short-term pathways. They provide additional time-limited support. Short-term service classifications are also accessed via an aged care assessment.
Assistive Technology and Home Modifications (AT-HM) Scheme (short term)
The Assistive Technology and Home Modifications (AT-HM) scheme gives you access to products, equipment (such as a wheelchair) and home modifications (such as a shower rail) to meet your assessed needs.
If you are approved for the AT-HM scheme after your aged care assessment, you can access up to $15,000 for home modifications and $15,000 (or more with evidence) for assistive technology. You may be eligible to receive assistive technology funding, home modifications funding, or both.
The funding tiers for assistive technology and home modifications, based on your assessed needs, are:
Low $500
Medium $2,000
High $15,000
You are eligible to use this funding over 12 months. If you have specific needs, such as for an assistance dog, you may be eligible for more funding over a longer time.
Your care partner can discuss with you, the AT-HM list which has the products, equipment and home modifications that Support at Home participants can access through the AT-HM scheme.
Restorative Care Pathway (short term support)
The Restorative Care Pathway helps people regain independence with daily tasks. It can reduce the need for more services and support you in doing the activities you enjoy.
Under the Restorative Care Pathway, you may:
End-of-Life Pathway (short term support)
The End-of-Life Pathway will support you to remain at home in your last 3 months of life. You can be referred for a high priority Support Plan Review to access the End-of-Life Pathway, even if you’re not already a Support at Home participant.
Under the End-of-Life Pathway, you will:
If you need services beyond 12 weeks, you can request an assessment so you can continue to receive Support at Home services under an ongoing classification. This pathway is to complement other in-home palliative care services provided through state and territory governments.
