Everglow is an association incorporated under the Associations Incorporation act 1981 (QLD).
Our central office is in Townsville, Queensland, and we provide services in Townsville, Ingham and Ayr.
Everglow began as a pilot program in Townsville in 1988, under the Community Options Model, providing community based services to older people from cultural and linguistically diverse backgrounds (CALD).
The pilot was successful and the Ethnic Liaison Project was established in 1989. The project continued to grow reaching out to provide home care services in Ayr and Ingham to new Australians and first and second generation Australians.
Ethnic Community Care Links was incorporated in 1996 and by 2002, provided services to over 230 clients and employed 60 bilingual personal carers speaking a total of 45 languages.A
We believe that there is strength in diversity and community. For 35 years we have developed a reputation for working in partnership with our clients to provide safe and quality care that is personalised, dignified, respectful and focused on maintaining individual autonomy and community connection.
In 2015, with the ECCLI brand and philosophy well established within the community, the members decided to rename the association as Everglow and extend services to the broader community. ECCLI still retains a number of places in the Home Care Programme which are prioritised for persons from a CALD background and our ability to provide culturally appropriate services and language facilitation remains unchanged.
Today Everglow has over 1,000 clients and over 100 staff. Our commitment to individual and community wellness remains as strong as ever.
In August 2021, Everglow was one of three finalists in the LASA Excellence in Age Services Awards and the only North Queensland representative.
Everglow is a Not for Profit, community based organisation primarily funded by the Federal Government. We provide services under the Commonwealth Home Support Program and Home Care Program. Our goal is simple – bring out the best in our clients so that they remain at home and in their community. We do this through the provision of services which assist in strengthening physical, mental and emotional well-being and fostering social connections.
Everglow is committed to providing quality services and is subject to regular audits and assessments to maintain currency.
Everglow staff are registered with the following Professional bodies and undertake regular training to maintain currency.
Our management committee and executives are professionals that come from all walks of life and are committed to bringing out the best in our team.
Everglow is governed by Management Committee.
The day to day operations and strategic direction are led by our Chief Executive Officer, Huda Ammar who is based in Townsville. The CEO is supported by the Operation Manager and Corporate Services Manager.
Our Case managers located in Ayr, Ingham and Townsville work with over 70 bilingual personal carers who have a minimum qualification of a Certificate III in Aged Care or Home and Community Care and are trained to support wellness and reablement.
Eileen moved to Queensland approx. ten years ago and spent four years in Pentland (100 km west of Charters Towers). Eileen moved to Townsville six years ago.
Whilst in Pentland Eileen served two terms as Treasurer for Pentland Progress Association.
Before moving to Queensland, Eileen spent five years living on the Far South Coast of NSW in a Retirement Village. Whilst there she was Treasurer for the Residents Association for two years
Prior to retiring in 2005, Eileen worked for 16 years for Qantas Airways Limited. She started her career selling retail and corporate travel and went on to manage their largest Corporate Travel Centre. From there, Eileen was instrumental in creating and managing Qantas Industry Centre with almost one hundred staff. Their key role was to provide support to Travel Agents across the country with understanding ticketing rules, issuing tickets and processing refunds. Eileen then moved into Managing Call Centres and commissioned a new Call Centre in Hobart in 2000 employing almost five hundred staff. Eileen was responsible for recruitment, HR issues and day to day running of the Call Centre.
Eileen moved back to Sydney and became Manager Customer Solutions looking after any customer issues for Travel Agents as well as customer issues.
Her last role was as Manager Recruitment Services where she and her team maintained administration of all aspects of recruitment in the Company.
Eileen has served as Treasurer on the Board of Everglow since 2017 and took on the role of Chairman in 2022.
Chairman
Appointed in January 2021, Huda has been with Everglow for 10 years and has an extensive knowledge of the organisation and our valued clients.
Huda is a qualified Occupational Therapist and has been working closely with North Queenslanders to help them remain in their community.
CEO
Retired from the Australian Army in 1995 after a 25 year military career. David has held a number of senior executive roles in both government and corporate orgainisations, primarily in the healthcare mining and Defence industries. He has been a resident in North Queensland for over 30 years and has a keen interest in the Townsville community. Since 2014, David has successfully managed his own consulting company DRK Consulting Aust Pty Ltd specialising in supply chain process and analysis and asset management.
David community involvement has included, at various times, The chairperson for Make a Wish in Townsville, secretary of the Thuringowa Bulldogs AFL Club, active member of the Townsville Fostering and Rehoming of Animals (TFRA) and supporting many small businesses in Townsville with sponsorship and business advice. David has a Associate Diploma of Mechanical Engineering and is a certified Asset Management Assessor (ISO 55001) and also a member of the Asset Management Council of Australia (AMCA)
Treasurer
Helen Stallan was born and raised in Townsville and a lifelong resident has recently retired from a long career in service to the Townsville and North Queensland community including more than 30 years to Townsville and North Queensland Soccer as Senior Administrator.
Helen has had a long held interest in the welfare of our youth and the elderly in our communities and it is this interest and desire to contribute to the boards activities that see’s Helen join the team at Everglow Community Care.
Committee Member
John has made a career of service to his nation and community for over 35 years.
After finishing school in 1982, he entered the Royal Military College Duntroon and graduated as an Australian Army Officer.
Throughout 30 years’ service in the Army, John held a wide variety of regimental, instructional and staff appointments, also commanding at Troop, Squadron and Battalion levels. Operational service included postings as an Observer for the United Nations (Sinai & Lebanon) and later as Logistic Component Commander for the Joint Taskforce deployed as part of Australian immediate disaster relief operations in Banda Aceh following the Boxing Day 2004 Tsunami.
On leaving the Army, John continued his service to the community as the Member for Townsville in the 54th Parliament of Queensland. During this parliament John was also a member of both the Community Health and Services Committee and the Select Committee on Ethics. John remains active within the community through St Margaret Mary’s College P&F; Chairing Townsville Diocesan P&F Council; Townsville Delegate to Catholic Schools Parents Queensland – State Council; Member of Townsville Catholic Education Planning & Development Committee; Life Service Member to QLD RSL.
He holds a BA (UNSW) and a Grad Dip in Transport and Distribution Management (RMIT). He is also a graduate of the Canadian Forces College, Toronto.
Committee Member
Damien arrived in Townsville from Brisbane in 1989 after completing University, and has worked here ever since in the field of Public Health. He is currently the Manager of Environmental Health with the Townsville Hospital and Health Service, with offices in Townsville and Mount Isa.
The environmental health program has a significant role in the regulation of Public Health legislation. As such Damien has demonstrable experience in regulatory compliance. He also engages with a range of stakeholder from Government, non-Government, Industry and Community groups in order achieve the positive health outcomes. Damien has skills in Risk Assessment and Incident Management working with both the Mount Isa District and Townsville local Disaster Groups.
Damien has Bachelor of Applied Science in Environmental Health from Queensland University of Technology and a Masters of Business Administration (MBA) from Central Queensland University as well as qualifications in auditing and government.
Outside of work Damien is currently on the Board of Holy Spirit Primary School. He previously spent 15 years as a leader in the Scout Movement as a leader, adventurous activities instructor and Assistant Regional Commissioner.
Committee Member
For 35 years we have developed a reputation for working in partnership with our clients to provide safe and quality care that is personalised, dignified, respectful and focused on maintaining individual autonomy and community connection.
Monday – Friday
8.30 AM – 4.30 PM